Campaign Coordinator

The care you want, the respect you deserve.

3W Medical for Women is a nationally accredited non-profit women’s clinic that provides evidence-based health services, education, and support free of pressure or judgment.

We offer free-of-charge health assessments and consultations with caring, licensed medical providers. We do not require insurance or proof of income and do not profit from the medical decisions women make.

If you believe that women are strong and capable of making their own healthcare decisions, then 3W is the place for you!

REPORTS TO:  Advancement Director 

FSLA STATUS: 0.8 FTE; Non-exempt

Please take time to review our website and the services we do not provide.

WOMEN’S ACCESSIBLE MEDICAL SERVICES MISSION STATEMENT:

Women’s Accessible Medical Services, P.S. (WAMS) is a non-profit corporation that provides compassionate, holistic, evidence-based healthcare, related education, and consultative services in a respectful environment to all women regardless of their ability to pay, based on the understanding that all people have inherent dignity and worth.

3W MEDICAL FOR WOMEN MISSION:

To provide compassionate, holistic, evidence-based health services and education to make informed healthcare decisions.

ADVANCEMENT DEPARTMENT PURPOSE:

The purpose of the advancement department is to increase the number of customers, educate the public about WAMS, and raise money so that the corporate mission is advanced.

 
EXPECTATIONS:

The Campaign Coordinator will be expected to acknowledge in writing his/her agreement to comply with the Behavioral Commitment document.  

 
JOB SUMMARY:

The Campaign Coordinator, under the supervision of the CEO and Advancement Director, performs administrative and media duties related directly to the operations of Women’s Accessible Medical Services/3W Medical for Women and assists with advancement tasks related to both patient and donor marketing.

 
ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES:  (other duties may be assigned)

Media & Marketing Responsibilities

1.       Edit audio for English podcasts.

2.       Assist with photo editing.

3.       Organize media assets (photos, videos, audio, and graphics files) on server and media drive.

4.       Manage space on SD cards.

5.       Assist with media needs during WAMS/3W events including, but not limited to, AV hardware/software, and/or grip (cabling & equipment setup) support for live streams and presentations. 

6.       Manage designs and posting of all social media posts including, but not limited to, Instagram, Facebook, TikTok, YouTube.

7.       Produce social media and podcast report weekly and monthly.

8.       Collaborate with Advancement Team to plan and execute social media strategies.

9.       Coordinate various fundraising campaigns such as speaking engagements for the CEO, in-person fundraisers, and online fundraisers, e.g., Giving Tuesday.

10.   Research marketing techniques for both patients and donors.

Donor/Database Management

1.       Ensure that all clinic correspondence with donors/supporters is produced and mailed in a timely manner according to SOPs.

2.       Manage tax receipts & thank you letters for donors.

3.       Maintain mailing lists, databases, and statistical information with Bloomerang.

4.       Retrieve and distribute mail from the post office twice weekly.

5.       Process checks and cash donations in Bloomerang and sends deposit information to accountant.

Advancement Team Support

1.       Assist in preparation and running of fundraising events.

2.       Assist in printing direct mailers, newsletters, and annual reports.

3.       Recruit volunteers for various projects.

4.       Perform additional duties as requested by the CEO or Advancement Director.

 
COMPETENCIES AND QUALIFICATIONS:

Education and Licensure:

• 2-5 years with a bachelor’s degree or higher or equivalent experience

Analytical - Collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.

Design - Generates creative solutions; demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Always try to fix issues that come up and that might affect the CEO or the clinic.

Integrity and Dependability - Upholds organizational values, particularly honesty and trustworthiness. Is punctual for work and meetings and arranges for coverage when absent. Keeps commitments.

Project Management - Communicates changes and progress; completes projects on time and budget; manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.

Change Management - Communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change.

Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others.

Managing People - Makes self-available to staff; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions.

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

Strategic Thinking - Understands organization's strengths & weaknesses.

Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; organizes or schedules other people and their tasks.

Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity - Completes work in timely manner; works quickly.

Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Undertakes self-development activities; seeks increased responsibilities; looks for and takes advantage of opportunities; asks for and offers help when needed.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In agreement with the Mission Statement, Articles of Incorporation, Bylaws and policies and procedures.

Education and/or Experience                                                  

Two – four-year college Degree in administrative or related profession or combination or education and experience.

Language Skills                                                              

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.

Mathematical Skills                                                     

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra.

Reasoning Ability                                                          

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills                                                             

To perform this job successfully, an individual should have knowledge of Database software; Human Resource systems; Internet software; Spreadsheet software and Word Processing software. Will also possess working knowledge of practice management software and other software used by Practice.

Certificates, Licenses, Registrations

Current Driver's License

Other Skills and Abilities                                                           

Excellent Customer Service Abilities

Interpersonal Communication Skills

Able to Multi-Task

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and taste or smell. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.